PDFtoExcel.com: Terms and Privacy

Welcome to the PDFtoExcel.com Website (the "Site"). By using the Site, you agree to follow and be bound by the following terms and conditions concerning your use of the Site ("Terms of Use") and our Privacy Policy. For any questions you might have please contact us at compliance@pdftoexcel.com. We oblige to preserve the confidentiality of all information provided by. Our policy complies with UK law, including that required by the EU General Data Protection Regulation (GDPR). The law requires us to inform you about your rights and our obligations to you with regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org.

Privacy Policy

Your privacy is important to PDFtoExcel.com (the "Site"). This statement discloses the information practices for the Site, including what type of information is processed, gathered and tracked, how the information is used, and with whom the information is shared. We respect your right to privacy and we recognize the trust you are placing in us through your dealings with us. As such we do everything we can to maintain that trust. We protect your privacy and confidentiality. We understand that all visitors to our website have a right to know that their personal data will not be used for any purpose without their intention, and will not accidentally be shared with third parties.

Use of Personal Information

Any data that the Site may collect from you (IP address, etc.) will not be shared with third parties without your consent. They will only be used for purposes of document conversion and website analytics. If you purchase one of our subscriptions, we may collect your personal information such as your full name and email address. We do not collect credit card details information. At the point of payment, you are transferred to a secure page on the website of our payment service provider. Payment information is never taken by us or transferred to us either through our website or otherwise.

When you create an account on our website and buy a service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. We have to process the information provided by you in order to fulfill the contract obligations. We may use your personal information to verify your identity, to provide you with our services, to sell products to you and to give you suggestions and advice on how to use our services the best.

We process your personal information based on the fact that there is a contract between us, or that you have requested we use the information before we enter into a legal contract. Additionally, we may collect this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

If you decide to register through Facebook or Google we may also collect your personal information that is already associated with your service account.

We process this information based on the fact that there is a contract between us, or that you have requested we use the information before we enter into a legal contract. Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

In some situations when there is no contract between us but you browse our website or ask for more information about our services, you give us consent to process your personal information.

We always try to get your explicit consent to process that information.

We may also aggregate your information in a general way to monitor the performance of our website but we do not use your information in a way that will reveal your identity.

We may process information if there is a legitimate interest, either to you or to us, of doing so.

Since we are subject to the law, we must process your information to comply with a statutory obligation. For instance, we may be asked to give information to legal authorities if they so demand or if they have the proper authorisation such as a search warrant or court order.

If you complain about any of the content found on our website, we will investigate your complaint. If we believe that we are required by the law to remove the content we will do that. If we think that your complaint is without any basis, we will not correspond with you about it.

When you contact us, whether by telephone or by e-mail, we collect the data you have given to us in order to reply with the information you need. We keep your email information and content of the message and our reply to you, in order to increase the efficiency of our business and provide better customer support.

Data Storage and Accessing

All documents uploaded by you will be accessed for conversion purposes only by automated PDF conversion agents. We do not create backups of the documents or share them with third parties in any way. All uploaded and converted documents are stored on our servers for six hours at most after which they are deleted permanently.

Data Security

The Site is committed to maintaining a high level of security of all uploaded data. However, you need to have in mind that there is always risk involved when data is transmitted over the Internet. Therefore, we cannot guarantee complete security. But, we have SSL certificate which transfers all communication and files to and from our server.

Fees and Payment

Monthly and annual subscription fees are automatically billed to your credit card until you cancel your subscription before the next billing data. If you do not cancel your subscription, it will be automatically renewed and couldn't be refunded. You can cancel your subscription at any time but you will be able to use the service until the current subscription doesn’t expire. The cancellation process will take place from the next billing date. We can refund only annual and lifetime subscription in the first 24 hours upon purchase.

Credit Card Details

If you do not update your payment method when your credit card details have been changed, your subscription will not be renewed automatically. In that case, you will be required to update subscription manually.

Cookie Policy

PDFtoExcel.com may put a cookie on your website. A website cookie is a small piece of information that is sent to your browser from a web server and stored on your computer's hard drive. Cookies can be deleted from your browser. You can still access PDFtoExcel.com if you setup your browser to not accept cookies. PDFtoExcel.com cookies don't collect personally identifiable information. We use cookies in the following ways:

  • 13.1. to track how you use our website
  • 13.2. to record whether you have seen specific messages we display on our website
  • 13.3. to keep you signed in our site
  • 13.4. to record the conversation thread during a live chat with our support team

Terms of Service

RESPONSIBILITY FOR ERRORS

PDFtoExcel.com strives to offer the best service, but we do not guarantee that errors will not happen. As a user of the website, you agree that you are using it at your own risk, and that we are not responsible for any damage or loss that might happen while using the website.

COPYRIGHT

PDFtoExcel.com doesn’t claim responsibility or ownership of content the user uploads on the website. You agree that you will not use the Site to upload any type of illegal material, for example, documents which infringe someone’s intellectual property or are against the law in any way. Otherwise, that might lead to legal investigations.

Third Parties

The Site may provide links to websites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site. You agree that the Site is not responsible for the availability of, and content provided on, third party websites. You should refer to the policies posted by other websites regarding privacy and other topics before you use them. You agree that the Site is not responsible for third party content accessible through the Site, including opinions, advice, statements and advertisements, and understand that you bear all risks associated with the use of such content. If you choose to purchase any products or services from a third party, your relationship is directly with the third party. You agree that the Site is not responsible for: (a) the quality of third party products or services; and (b) fulfilling any of the terms of your agreement with the seller, including delivery of products or services and warranty obligations related to purchased products or services. You agree that the Site is not responsible for any loss or damage of any sort you may incur from dealing with any third party.

Forbidden Activities

You can use PDFtoExcel.com for commercial activities. But you are forbidden to access the website with automated software, integrate it into your own 3rd party apps or scrap its contents without approval.

DISCLAIMER

EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE, THE SITE, AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED ON THE SITE, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE SITE. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE SITE MAKES NO WARRANTY THAT: (A) THE SITE WILL MEET YOUR REQUIREMENTS; (B) THE SITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR ANY SERVICES OFFERED THROUGH THE SITE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS. ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK. THE SITE SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE.

LIMITATION OF LIABILITY

IN NO EVENT SHALL THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE SITE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

INDEMNITY

You agree to defend, indemnify and hold harmless the Site, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Site.

APPLICABLE LAWS

All matters relating to your access to, and use of, Canadian federal law or the laws of the Province of Ontario shall govern the Site. Any legal action or proceeding relating to your access to, or use of, the Site shall be instituted in a Federal or Provincial court in Toronto, Ontario. You and the Site agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

Data may be processed outside the European Union

Our website is hosted in Canada. We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business. Accordingly data obtained within the UK or any other country could be processed outside the European Union.

For example, some of the software our website uses may have been developed in the United States of America or in Australia.

We use the following safeguards with respect to data transferred outside the European Union:

  • the processor is within the same corporate group as our business or organisation and abides by the same binding corporate rules regarding data processing.
  • the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union
  • we comply with a code of conduct approved by a supervisory authority in the European Union
  • both our organisation and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority in the European Union relating to protection of your information

We do not sell products or provide services for purchase by children, nor do we market to children.

If you are under 18, you may use our website only with consent from a parent or guardian We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children. Such child users and visitors will inevitably visit other parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.

ACCESS TO YOUR OWN INFORMATION

At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website. To get a copy of any information that is not available on our website you may send us a request at compliance@pdftoexcel.com. After receiving the request, we will notify you when we can give you with the information, and whether we require any fee for providing it to you.

If you wish us to remove personally identifiable information from our website, you may contact us at compliance@pdftoexcel.com. When we receive any request to access, edit or delete personal identifiable information we will first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration. If you are in any way dissatisfied about how we process your personal information, you have a right to file a complaint.

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us: to provide you with the services you have requested, to comply with other law, including for the period demanded by our tax authorities, to support a claim or defence in court.